The Soni Clinic operates the http://thesoniclinic.com website (the “Service”). We are committed to protecting and respecting the privacy of the users of the Service. This privacy policy (“Privacy Policy”) sets out the basis on which your personal data, as a user of this Website, will be processed by us as a controller.
We may use your data in connection with your request for or to provide and improve the Service. In accordance with UK and European Economic Area (“EEA”) data protection laws, we are the controller of the personal data that you provide to us or that we collect from you. Please read the Privacy Policy carefully to understand how we will use your personal data. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from http://thesoniclinic.com.
Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).
Usage Data
Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
Cookies
Cookies are small pieces of data stored on your device (computer or mobile device).
Data Controller
Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.
For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.
Data Processors (or Service Providers)
Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller.
We may use the services of various Service Providers in order to process your data more effectively.
Data Subject (or User)
Data Subject is any living individual who is using our Service and is the subject of Personal Data.
Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected and How we Collect this Data
Personal Data
While using our Service, you may provide us with personal data, by filling in forms, or by corresponding with us by post, phone, email or otherwise. We may collect and process such personal data in accordance with this Privacy Policy. Personal Data Personal Data
Personal data may include, but is not limited to:
· Email address
· First name and last name
· Date of birth
· Gender
· Title
· Phone number
· Residential address
· Billing address
· Bank account and payment card details
· Transaction data including details about payments from you and other details of services you have purchased from us
· Usage Data and Technical Data
We will collect your express consent to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you unless you have previously purchased services from us in which case we will assume you are happy to receive relevant marketing communications unless you have previously opted out of such communications. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.
If you choose to withdraw your consent to receiving these marketing emails, we will still be able to send you service emails that are necessary for our relationship with you.
Usage Data and Technical Data
We may automatically collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information about how you navigate and engage with our Service and download materials and online activity data such as clickstream data, page interaction information, your preferences (including country and language) and methods used to browse away from our content or Service.
We may also automatically collect data regarding general technical use of our Service, such as your IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform. We may also receive technical data about you if you visit other websites through our Service using our cookies. For more information about cookies, please see our Cookie Policy.
We may also receive personal data about you from various third parties such as technical data from analytics providers like Google and financial and transaction data from the payment providers we use.
Cookies
· You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Service may become inaccessible or not function properly. For more information about the cookies we use, please see our Cookie Policy.
Use of Data
We will only use your personal data when the law allows us to. Most commonly, The Soni Clinic uses the collected data for the following purposes:
· To register you as a new customer
· To provide and maintain our Service including managing payments and collecting any recovering money owed to us
· To managing our relationship with you which will include notifying you about changes to our Service, our terms or this Privacy Policy and asking you to leave a review or take a survey
· To allow you to participate in interactive features of our Service when you choose to do so
· To provide customer support
· To use data analytics so that we can improve our Service, marketing, customer relationships and experiences
· To monitor the usage of our Service
· To administer and protect our business and our Service including detecting, preventing and addressing technical issues
· To provide you with news, special offers and general information about other goods, services and events which we offer if you have provided your express consent or, if you are an existing customer, that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information
Legal Basis for Processing Personal Data Under General Data Protection Regulation (GDPR)
If you are from the European Economic Area (EEA), legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it. We will only use your personal data where we have a valid legal basis to do so.
The Soni Clinic may process your Personal Data in the following circumstances:
· Where we need to perform a contract we are about to enter into or have entered into with you
· You have given us permission to do so
· The processing is necessary for our legitimate interests (or those of a third party) and it’s not overridden by your interests and fundamental rights
· To comply with the law
Generally, we do not rely on consent as a legal basis for processing your Personal Data although we will get your consent if you sign up to direct marketing communications via email or text message and you are not an existing customer of ours. You have the right to withdraw consent to marketing at any time by clicking on the unsubscribe link in our communications.
Where we need to collect Personal Data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our services). In this case, we may have to cancel the service you have with us but we will notify you if this is the case at the time.
Retention of Data
The Soni Clinic will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We store your Personal Data in line with legal, regulatory, financial and good-practice requirements.
The Soni Clinic will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.
Transfer of Data
Your information, including Personal Data, may be transferred to or stored outside of the European Economic Area (EEA), where the data protection laws may differ than those from your jurisdiction.
If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.
The Soni Clinic will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We will not transfer or store your Personal Data outside of the European Economic Area (EEA) (or the UK to the extent the UK is no longer part of the EU), except to selected third parties that we have instructed to help us provide the services to you.
If we do transfer or store your Personal Data outside of the EEA, we will ensure we have put adequate measures in place in order to protect your Personal Data to an equivalent data protection standard as in the UK and the EEA.
Disclosure of Data
By using the Service, we may need to disclose your Personal Data to the following categories of third parties in limited circumstances so that we can operate our Service and comply with our legal duties.
Legal Requirements
The Soni Clinic may disclose your Personal Data if reasonably necessary with regulators, law enforcement agencies or where mandatory in the good faith belief that such action is necessary to comply with a legal obligation, to assist in the prevention or detection of crime or to protect the safety or any person.
We may also share your Personal Data:
· To protect and defend the rights or property of The Soni Clinic
· To enforce our agreements with you
· To prevent or investigate possible wrongdoing in connection with the Service
· To protect the personal safety of users of the Service or the public
· To protect against legal liability
In Corporate Transactions
We may transfer your Personal Data if we are involved, whether in whole or in part, in a merger, sale, acquisition, divestiture, restructuring, dissolution, bankruptcy or other change of ownership or control.
Service Providers
We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. Your Personal Data may be held and processed securely be us on the dedicated systems supplied, monitored and maintained by our third party infrastructure providers, and by any other third party service providers we may use, such as our Service hosting provider, analytics, security operations and other third-party service providers.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
We will ensure we put security measures in place to protect your Personal Data from being destroyed, lost or shared with somebody that should not see it.
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
“Do Not Track” Signals
We do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.
You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.
Your Data Protection Rights Under General Data Protection Regulation (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights.
If you wish to exercise any of the rights listed below, please contact us at: info@thesoniclinic.com.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you. .
The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object. You have the right to object to our processing of your Personal Data.
The right of restriction. You have the right to request that we restrict the processing of your personal information.
The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
The right to withdraw consent. You also have the right to withdraw your consent at any time where The Soni Clinic relied on your consent to process your personal information.
We will respond to all requests we receive from users in accordance with applicable data protection laws. Please note that we may ask you to verify your identity before responding to such requests. In some cases, we may reject requests for certain reasons (for example, if the request is unlawful).
You have the right to complain to a Data Protection Authority or the national courts about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA), which in the UK is the Information Commissioner’s Office (ICO, www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
Links to Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
It is important that the Personal Data we hold about you is accurate and current. Please keep us informed if your Personal Data changes during your relationship with us.
If you have any questions about this Privacy Policy, please contact us:
